[TEA-GEA] BOH4M, Bus ...

Lesson Exam Review

• Learning Skills & Work Habits Student Self-Assessment (Final) Questionnaire

  To be done by students the last week of term.

• Practice Exam Sample Answers Lesson

  After you complete the practice exam, you can check your answers here to grade yourself. Your real exam answers should be similar in style and length to the sample answers here.

  Restricted Not available unless: The activity BOH4M Practice Exam is marked complete
• Management fundamentals File
• Leadership styles File
• 3 traits of effective leader URL
• Human Resources File
• Performance URL
• Motivation URL
• Change management File
• Organization structure File
• Terms

  
  

  • Organizing arranges people and resources to work toward a goal
  • Organization structure is a system of tasks, reporting relationships, and communication linkages.
  • Centralization is the concentration of authority for most decisions at the top level of an organization.
  • Decentralization is the dispersion of authority to make decisions throughout all organi- zation levels.
  • The ability to respond quickly to shifting environmental challenges is characteristic of organizations with more organic designs, they use horizontal structures with decentralized authority, fewer rules and procedures, less precise division of labor, wider spans of control, and more personal means of coordination
  • Span of control is the number of subordinates directly reporting to a manager.

  • Job design is arranging work ,tasks for individuals and groups.
  • Job simplification employs people in clearly defined and specialized tasks with narrow job scope.
  • Automation is the total mechanization of a job.
  • Delegation is the process of distributing and entrusting work to other persons.
  • Three Steps in Delegation 1. Assign responsibility—explain task and expectations. 2. Grant authority—allow others to make decisions and act. 3. Create accountability—require others to report back on results
  • Empowerment allows others to make decisions and exercise discretion in their work.
  • Job rotation increases task variety by periodically shifting workers between different jobs.
  • Job enlargement increases task variety by combining into one job two or more tasks previously done by separate workers.
  • Job enrichment increases job depth by adding work planning and evaluating duties normally performed by the supervisor.