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    2. [TEA-BG] BOH4M, Business Leadership: Management Fundamentals by Mr. M. K (2025-26)
    3. Lesson 2.5: Emotional Intelligence and effective communication

    Lesson 2.5: Emotional Intelligence and effective communication

    • Lesson 2.5: Emotional Intelligence and effective communication

      Lesson 2.5: Emotional Intelligence and effective communication

      Learning Goals: By the end of this lesson you will be able to

      1.1 explain the barriers and obstacles to effective communication

      1.2 describe the techniques used to improve communication skills

      1.3 analyze how personal perception can influence the interpretation of information and thereby affect the decisions an individual makes.


      •  PPT File
      •  Active listening URL
      •  Poor communication URL
      •  Bad listeners URL
      • In class 

        1. Read article 
        2. Do the glossary quiz
        3. Do the exit card
        4. Do the check your understanding quiz
        5. Complete the discussion forum

        Emotional Intelligence article: https://www.weeklywisdomblog.com/post/emotional-intelligence-summary-and-application


      •  Lesson 2.4 Glossary
      •  Lesson 2.4 Glossary Quiz

        Do this quiz to check you know the vocabulary for this lesson.

      •  Lesson 3.4 Check Your Understanding Quiz
      • The Last Words This Man Said To His Wife Are Heartbreaking.mp4
      •  Lesson 2.4 Discussion Forum

        Watch the video on the lesson page. (It is the same video as last lesson)

        Answer these questions:

        1. What emotional intelligence skills are the people missing?
        2. Do you think they are emotionally flooded? 
        3. How can they reframe their anger?
        4. How can they use the XYZ method?

      •  Lesson 2.4 Homework Forum

        Post your notes from the reading here by 1 hour before class.

      • Emotional Intelligence article: https://www.weeklywisdomblog.com/post/emotional-intelligence-summary-and-application

        Answer these question and post the answer in homework forum

        1. What is emotional intelligence and why is it important?
        2. What are the 5 abilities of emotionally intelligent people?
        3. How can we better manage negative emotions like anger, depression, and anxiety?
        4. The reading gives an example of reframing a negative situation positively. Can you think of your own example?
        5. How is emotional intelligence useful in the workplace?
        6. The reading gives an example of an artful critique. Can you think of your own example?
        7. What are some negative consequences of low emotional intelligence in teenagers?
        8. What emotional intelligence skills should people learn from childhood to teenage years?
        9. What are the 5 love languages? 
        10. Which love language are you? You can take the quiz here.

      •  Lesson 2.4 Exit Card Questionnaire

        Do this short survey to reflect on how the lesson went and ask a question.

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    Lesson 2.4 Stress Management
    Next section
    Lesson 2.6: Character
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