Discussion Forum 13 - Topic

Think about a personal selling situation in which you were the customer .How did the salesperson customize the message for you?

Think about a personal selling situation in which you were the customer .How did the salesperson customize the message for you?

by Kaosaier Yaremaimaiti -
Number of replies: 0

I went to buy running shoes, and the salesperson asked about my running type and past shoe issues. They recommended a cushioned pair for long-distance running, explained its benefits, and used a foot pressure test to find the best fit. They also shared their own experience and offered a discount and gift, which convinced me to buy.

Outcome: Their personalized service made me feel valued and led to a successful purchase.


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