1. They are missing self-awareness and self-control of emotions. They do not recognize their feelings and react too quickly.
2. Yes. They are overwhelmed by their emotions, so they react strongly instead of staying calm and thinking first.
3. They could calm down, think more positively, and try to understand the situation in a different way instead of focusing only on what made them angry.
4.They could say: When you did X, I felt Y, and I would like Z.