1.
The intelligence skills people in the video are missing is Awareness of Other’s Emotions, Emotional Self-Regulation.
2.
Both people in the video are emotionally flooded because both are losing control and cannot think calmly.
3.
Their friend has a similar problem with them. They just lose control and cannot calmly. The wife was mad and went out the next day. She died in a car accident. Therefore, they had to think about what they did and forgive each other.
4.
They think about what they did, they felt so bad when talk with each other like that, and they should admitting their fault instead of blaming each other.