Negotiation:
A dialogue aimed at reaching a mutually beneficial agreement.

Conflict Resolution:
Resolving disputes by addressing interests of all parties involved.

Mediators:
Neutral facilitators helping disputing parties reach a voluntary resolution.

Peer Mediation:
Students resolving peer disputes through trained conflict resolution processes.

Group Dynamics:
Behavioral processes within and between social groups.

Employment Standards Act:
Regulates wages, work hours, and conditions for employees in Ontario.

Ontario Human Rights Code:
Protects individuals from discrimination in employment, housing, and services.