Lesson 3.2: Business Communication
Learning Goals: By the end of this lesson you will be able to
- Use information and communication technology for a variety of management purposes;
- Use proper business vocabulary in oral and written communication;
- Demonstrate effective use of business communication documents
Please submit hard copy
CEO CODE
Article 1: How to Speak the CEO Code: https://www.caseinterview.com/ceo-code
Questions:
1. Why is it important to speak the CEO code?
2. What are the four rules in the CEO code?
3. Imagine your teacher asked for your advice to buy a new thing (you can choose the thing). Give a suggestion to your teacher using the CEO code.
SUBMIT WORK AS HARD COPYArticle 2: How to Write a Powerful Business Report: https://edu.gcfglobal.org/en/business-communication/how-to-write-a-powerful-business-report/1/
Questions:
4. What are two ways to keep your writing professional and objective?
5. What is the typical structure of a business report?
6. What is an executive summary? Why does it exist?Do this quiz to check you know the vocabulary for this lesson.
Post your notes from the reading here by 1 hour before class.
Download these two documents. One is an email and the other is a business report.
Situation: A student wrote a business report about Hai Di Lao expanding to Toronto. The student emailed his teacher asking the teacher to review it.
https://moodle.edu4u.ca/pluginfile.php/268800/mod_forum/intro/Email%20Example.docx
https://moodle.edu4u.ca/pluginfile.php/268800/mod_forum/intro/Report%20Example.docx
Discuss what needs to be improved in the email and the report. Then, write a better email, and edit the report formatting to make it more professional.
Do this short survey to reflect on how the lesson went and ask a question.