Lesson 4.2 Homework Forum

Danny

Danny

by Tan Dung (Danny) Le -
Number of replies: 0
1. How can businesses avoid ethnocentrism?
  • Travel to the country and explore local stores.
  • Study country profiles.
  • Test your product online to gauge demand in that country.
2. Explain three ways to differentiate customers.
  • Demographics: Focuses on characteristics like age, gender, education, marital status, and household size.

  • Motivation: Examines why customers buy a product, such as seeking pleasure or avoiding discomfort (Thorndike’s Law of Effect) or fulfilling needs like those in Maslow’s Hierarchy (physiological, safety, belonging, esteem, and self-actualization).

  • Economics: Considers how much disposable and discretionary income the target market has.

3. What are the direct and indirect competitors for Coca-Cola?
  • Direct competitor: Pepsi
  • Indirect competitors: Juice, milk, water, candy, and chips
4. What are four examples of competitive advantage?
  • Lower production costs: Leading to lower prices for customers, often achieved through economies of scale.

  • Lower distribution costs: Allowing for lower prices when companies have local manufacturing.

  • Product differentiation: Unique features that set the product apart from competitors.

  • Brand equity: When customers have a positive association with the brand, built over time.

5. Compare the two ways of doing market research.
  • Primary research: Collecting data firsthand through surveys or interviews. It’s tailored to your needs but can be time-consuming and expensive.
  • Secondary research: Using existing data, like government reports or industry studies. It’s easier to access but might not be specific to your needs.
6. Compare the pros and cons of the three different types of marketing strategies.
Pros:
  • Acquisition strategy: Less cultural mistakes will occur because the acquired company is already adapted to the local culture
  • Centralized marketing strategy: Saves marketing costs
  • Decentralized marketing strategy: More likely to succeed in appealing to the local customers

Cons:

  • Acquisition strategy: There may be cultural conflicts between the large company and the smaller one it acquires.
  • Centralized marketing strategy: Cultural mistakes are often made
  • Decentralized marketing strategy: Expensive