What is the theme of the story, and how does the author use characterization to construct and develop this theme?
The theme of “Thank You, Ma’am” is that kindness and respect can influence people more than punishment. Roger begins as a boy who tries to steal Mrs. Jones’s purse, but instead of reacting with anger, she treats him with firmness and care. She brings him to her home, gives him food, and shows him trust. Through this, Hughes develops her character as someone who believes in second chances. Roger’s choice not to run or steal again shows that he is changed by her actions. The story suggests that dignity and compassion are powerful forces for guiding others toward better behavior.